We have worked hard to make this website as accessible as possible. But, so that we continue to improve the accessibility of fifedirect we would welcome your comments.
If you have feedback about the web accessibility of this site, please take some time to fill out this online form.

If you would like to contact any of the partners on fifedirect, why not visit our 'contact us' page.


Access Keys

You can navigate our website more easily using keyboard shortcuts known as access keys. These are employed throughout our main website, and follow the recommended UK Government standard. Access keys give a keyboard or screen-reader user quick and easy access to all the main areas of the site.

Access keys used on fifedirect
KeyLinks to
SSkip to Content (A hidden link at the top of every page. It is the first link and, when selected, you skip past the main navigation items to start at the main page content.)
1Home
2About Us
3Site Map
4Site Search
6Help
7Enquiries, Comments & Compliments
8Terms and Conditions
9Feedback form
0Access key details (this page)
CMy Community - towns, organisations, groups and facilities in Fife
DDo It Online - online services provided by Fife Council
HMy Home page or sign in/join
LListen to this page using ReadSpeaker
NNews, feature articles, events, activities, courses and classes from fifedirect
PView a printer friendly version of this page
ZA-Z index
Windows Operating System
BrowserAccess key
Internet ExplorerAlt [key number] Enter
Mozilla, Netscape, K-MeleonAlt [key number]
OperaShift + Esc [key number]
Macintosh Operating System
BrowserAccess key
Internet ExplorerCtrl [key number] Enter
Mozilla, NetscapeCtrl [key number]
OperaShift + Esc [key number]
Linux Mandrake Operating System
BrowserAccess key
Galeon, MozillaAlt [key number]
Browser versions that recognise access keys
BrowserVersions
Internet Explorerversion 4.x and later
Mozilla, Firefoxversion 1.x and later
Netscape Navigatorversion 6.x and later
Opera (PC)version 7.x and later
Opera (Mac)version 6.x and later
K-Meleonversion 6.x and later
Spirit MetaBrowserversion 1.x and later
Galeonversion 1.x and later

Readspeaker

Listen to pages with ReadSpeaker

ReadSpeaker can read the web-page in different ways:

  • You can select text by highlighting, clicking on the "Read Text" button and ReadSpeaker will read the selected text only.
  • If you have not selected text, ReadSpeaker will read according to the options you have chosen under "Settings". There you can choose if you want the "Read Text" button to read the text only, the whole page including links or section by section.
  • If you have chosen to listen to one section at a time, the read section will be highlighted while read. To have the next section read, click the "Read Text" button again.

Links

ReadSpeaker offers different ways of navigating around the site:

  • Choose a link by clicking on it with the mouse or use the Tab-key to move between links.
  • Choose a link by listening to the link list and write the link-number in link field (Alt + N) and click Enter or click or "Go To" (Alt + G).
  • Choose a link by the entering the link-name in link field (Alt + N) and click Enter or click on "Go To" (Alt + G).
It assists in the navigation of our website for the following sections of the population:
  • Those with low literacy and reading skills
  • Those where English is not the first language
  • Dyslexic people
  • Those with mild visual impairment

Possible Accessibility Problems

  • Links to external websites

    Off-site links open in a new browser window.
  • Maps

    We use multimap for online maps. Maps open in a new browser window.
  • Framesets

    Frames are only used in a few instances on the website to allow searching of external applications within the fifedirect pages. For example the Library Catalogue and Business Property Availability. In such cases a link above the frameset will let you open a new browser window to access the catalogue.

Fife Council Language Line Service

We have set up five dedicated Language Lines to enable people from the major black, minority ethnic communities in Fife to contact us directly in their own language. By calling any of the Language Lines we can quickly connect with a professional interpreter to enable a three-way conversation to begin. This will enable direct access to a customer advisor who can assist with any queries or questions you may have.

The five Language Lines are:

Urdu / Punjabi 03451 55 55 66 /  Chinese 03451 55 55 88 /  Bengali 03451 55 55 99 /  Arabic 03451 55 55 77 /  Polish 03451 55 55 44
Calls cost 3-5p per minute from a UK landline, mobile rates may vary.

You can also access the Language Line service when you visit any of our Local Service Centres (formerly Local Offices). Through our partnership with the National Interpreting Service we can connect to an interpreter over the telephone and assist you directly.

Alternative Formats Line

If you, or someone you know, would like to request information from Fife Council in a language other than English, or in an alternative format such as large print, Braille, on tape etc please call 03451 55 55 00.

Deaf customers can use our BT Text Direct number 18001 03451 55 55 00 to contact the council directly or can fax us on 01592 41 73 73.

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